Policy PagePrivacy Statement : (revised 02/21/07)
Cycle Manuals Inc. has published this privacy statement to demonstrate our commitment to keeping your personal information secure. We collect personal information for shipping and contact purposes, this could include your name, billing and shipping address, e-mail address and telephone number. This information must be stored for state and federal tax purposes for some period of time. It is not stored online. We reserve the right to use this contact information for future product or service offerings limited to name and physical address only. We will not e-mail (spam) you , we will not telephone you. Cycle Manuals Inc. does not and will not sell, trade, distribute or make available personal information gathered from the users of our sites to any outside entities. (Third Parties)
Links Notice :
This website (www.cyclemanualstore.com) contains links to third party sites as well as to other sites affiliated with Cycle Manuals Inc. Please be aware that Cycle Manuals Inc. is not responsible for the privacy practices of any third party sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.
This privacy statement applies solely to information collected by Cycle Manuals Inc. (online , via e-mail, by telephone and in person at our brick and mortar store)
Security Statement :
Sensitive financial data collected (credit card number , expiration dates , three digit codes) is encrypted and is protected with the best encryption software in the industry SSL. (Secure Sockets Layer) by Verisign and Wells Fargo and PayPal
Telephone customers credit card information is processed by the principals (owners) of Cycle Manuals Inc. not by employees. Credit card information is not kept on file.
| USA Media Mail |
We ship some large books via USPS Media Mail (ground service). Allow 7 to 14 days for Media Mail service delivery. |
| USA Priority Mail |
Most Clymer manuals and smaller Harley books ship flat rate in the USA. Allow 3 to 4 days for Priority Mail delivery. |
| Global Priority |
Global Priority Mail (Air Mail) used when ever possible for international customers. Allow 7 to 10 days for delivery. |
| Other | Large orders can be shipped by UPS (the Brown Truck) |
We can not be responsible for items damaged or lost in transit.
Backorder Notice:
Please allow 7 to10 days extra shipping time for "out of stock" manuals.
Over due backorders will gladly be refunded.
Florida Sales tax:
Items sold to customers in the State of Florida will be charged (7%) sales tax.
Returns:
No one wishes to receive the wrong manual, if the mistake is ours, we will reimburse related shipping costs. Contact us about further return information and we will deal with it on an individual basis. 20% restocking charge will apply to returned books. Books returned soiled or otherwise not sellable as new will be further discounted.
